Denise Thompson is the only 'Secret Service' consultant certified in all X-Commandments other than John DiJulius. She works with companies all over the country helping them create a World-Class Customer experience and creating a World-Class Corporate Culture.
Denise has worked with John DiJulius, best selling author and THE Authority on World-Class Customer Experience, for over 15 years. She started off running his chain of salons & spas which were consistently named Top 20 Salons in America under her realm. The past several years, she has assisted John in researching what it takes to be a World-Class service company, as well as been an integral part in helping pioneer dozens of revolutionary Customer service concepts and techniques that are used world-wide today, known as Secret Service Systems.